Notification partner facing latency

Incident Report for Teckst

Resolved

All systems are operational.

Posted Apr 23, 2020 - 23:18 EDT

Update

We are back to a normal operational state and all customers should be fully recovered at this point. We will move to a Resolved status after we are in a stable state for the next 30 minutes.

Posted Apr 23, 2020 - 21:23 EDT

Update

Our notification partner is experiencing a new set of errors. This is affecting our system performance. We will keep you updated with the changes.

Posted Apr 23, 2020 - 20:15 EDT

Monitoring

Our notification partner has implemented a fix and the system is operating normally. We are actively monitoring the situation.

Posted Apr 23, 2020 - 18:28 EDT

Investigating

Our notification partner is facing increased latency in their system which affects the optimal functioning of our system. We are actively investigating the issue.

Posted Apr 23, 2020 - 18:18 EDT

This incident affected: teckstCRM, CRM Integrations, and TeckstAPI.