Messaging latency

Incident Report for Teckst

Resolved

This incident has been resolved.

Posted Nov 26, 2020 - 12:19 EST

Monitoring

The system is functional, inbound, and outbound messages are flowing with a small delay.
We are still monitoring the situation and will keep you posted.

Posted Nov 25, 2020 - 17:31 EST

Identified

The issue has been identified and is related to AWS infrastructure outage (https://status.aws.amazon.com/).
We will keep you posted about the status of the system.

Posted Nov 25, 2020 - 13:26 EST

Investigating

We are currently investigating this issue.

Posted Nov 25, 2020 - 10:51 EST

This incident affected: teckstCRM, CRM Integrations, SMS Carriers, and TeckstAPI.