Toll-free / VOIP Texting Provider Experiencing Message Latency

Incident Report for Teckst

Resolved

All Toll-free and VOIP traffic appears to be flowing as expected.

Posted Aug 07, 2019 - 14:36 EDT

Monitoring

Toll-free / VOIP texting provider has implemented a fix and all functionality has been restored.

Posted Aug 07, 2019 - 10:41 EDT

Identified

Toll-free / VOIP texting provider has identified the issue with their API availability. They are currently working on implementing a fix.

Posted Aug 07, 2019 - 09:29 EDT

Investigating

At this time our Toll-free / VOIP texting provider is experiencing message latency. We have reached out to our provider for more information and will update the status accordingly.

Posted Aug 07, 2019 - 09:21 EDT

This incident affected: SMS Carriers.